Refund & Return Policy

​Hedz UP Pets, Inc. proudly stands behind all our products. We want you to be 100% satisfied with your dog’s new WatercollarTM.

If there is a problem, you may return any product purchased from us within forty-five (45) days of purchase, with original receipt.

To make the return process as simple as possible, please e-mail us at, or call us at 225-454-6655 and tell us why you need to return your product. 

Please do not return a product without first contacting us for authorization.   
We can honor only products purchased from  
We cannot honor an unauthorized return. 

Please note that we will refund shipping costs if the return is the result of our error.

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